Bravo Zulu is a service restaurant consulting firm that uses a very unique approach in obtaining information needed to make important operational decsions. The Secretly Serving Service program allows you to get an internal evaluation as we pose as a new employee in your restaurant carefully noting the day to day operations. This service is essential to any operator as it uncovers what is truly going on in their restaurant.
Our goal at Bravo Zulu is to enhance every aspect of food service by providing your guests with a memorable experience they can't wait to share with friends and family. Our programs help to ensure consistently great customer service which will keep your guests coming back.