Print Spec Sheet

Marketing Description:

The latest service in commercial water heating is here: A.O. Smith’s iCOMM system, a water heater and boiler monitoring service that gives business owners peace of mind. 

The iCOMM system’s remote connectivity to the iCOMM Web site allows the user to manage, monitor, and interact proactively with their full fleet of A. O. Smith water heaters and boilers from anywhere in the world via the Internet; and the iCOMM system is BACnet compatible. The remote monitoring also provides leak detection and fault alerts for any unit in the fleet through email or text messaging. If business owners want to monitor the heaters themselves, they have that option. However, because of iCOMM unit’s alert system, it’s no longer necessary.
The iCOMM system is compatible with five A.O. Smith product families, including the Gold Xi commercial electric line, the Cyclone® Xi family of heaters, the Custom Xi commercial electric line, the VF series boilers and Genesis® boilers. The system may be added to any previously installed, compatible heater or may be applied to a newly installed unit.
Whether it’s a large restaurant, a hospital, or a hotel, the iCOMM system can help business owners rest easy by monitoring all of the water heaters at the same time, preventing any loss of business resulting from a water heater problem.


Additional Information:

iCOMM Remote Monitoring System for commercial water heaters provides remote monitoring capabilities of your water heaters whether you have one or a fleet of them across the U. S., via the internet.  Requires 'always on' internet (wired or wireless).  Can only be used on iCOMM compatible water heaters.  Requires annual subscription.  Capable of sending email or text messaging of fault conditions.  Leak detection and notification.  Graphs units performance and operational history.  BACnet compatibility with building management systems.  We offer hardware and installation services (not required)


SKU A. O. Smith iCOMM

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