Maitre'D Online Reservation
Make it simple for web site visitors to make a reservation online anytime. Your business will experience less disruption from call-ins and missed phone reservations, and will benefit from getting online reservations from the web and mobile smart phone apps in real-time. Only tables and free time slots you’ve made available are booked. Bookenda’s widget integrates seamlessly into your site.
AUTOMATIC CONFIRMATIONS AND REMINDERS
Guests get instant email notifications and confirmations, ensuring guests show up and are satisfied.
TARGETED MOBILE ADVERTISING
Get priority listing in restaurant searches. Showcase your promotions on Bookenda’s mobile apps (iPhone/Android), and publish special offers to your customers and Bookenda users.
SOCIAL MEDIA SHARING
Guests can invite friends to their scheduled reservation and share reservation details on Facebook and Twitter, providing free promotion for your restaurant at no cost.
GAIN KNOWLEDGE AND INTELLIGENCE
Each reservation is recorded and each customer is tracked (preference, frequency, profile) So that you can get a better picture of who your customers are. You can later use this data to send promotions and better serve your best patrons.
ONLINE RESERVATION CONSOLE
With full touch screen and tablet support, all you need is a computer or a tablet connected to the Internet. Greet incoming guests and reservations from multiple reception areas simultaneously.
SIMPLIFIED FLOOR MANAGEMENT
Ability to assign a table number, create a seating plan, track walk-ins, and view the status of each table. Full integration with Maitre’D’s floor plan management provides real-time table status, allowing you to optimize your table turns.
• Guest check-ins
• Loyalty incentives
• Real-time promotions
• Special offers and reminders
• Customer knowledge base (CRM)
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