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Marketing Description:

The Perfect Server offers a comprehensive look at what it takes to provide top-notch service in a restaurant environment.

Viewers will learn from the successes of the "perfect server", Jane, and laugh at the blunders of "bad server" John as they attempt to satisfy guests, up-sell graciously, and increase their final tips.

A single copy can train your entire staff for years to come.  Upon successful completion of interactive quiz sections, your staff members will receive their own unique completion codes that can be authenticated online to earn a printable certificate of mastery.


Additional Information:

By following Jane, the "perfect server", and John, the not-so-perfect server, through an entire meal, your staff will learn how to impress your guests through the simple art of graceful execution.

For example, your staff will learn to create a positive first impression without resorting to cheesy banter or offensive one-liners. 

Instruction topics include: Looking presentable, prepping the restaurant, approaching a new table, presenting the menu, serving the meal, closing the sale, reading body language, tableside manners, selling wine and alcohol, handling disasters, up-selling techniques, and sanitation and food safety.

The Perfect Server DVD features short instruction modules so that your staff can watch a few sections and go back to work.  Alternatively, they can take the DVD home and watch as much as they want.

The Perfect Server does not require any special software.  It will work in any DVD player.

TRT: 1 hr. 34 minutes


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